At Catlard.com (www.catlard.com), and within our Applications, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document contains types of information that is collected and recorded by catlard.com, and describes how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us via email at [email protected].

PERSONAL DATA COLLECTED AND THE REASONS FOR PROCESSING

  • Catlard Studios’ Applications: We do not process any personal data from users of “our application(s)”.
  • Catlard.com website: We do not process any personal data from users of “our website”.

DATA CONTROLLER CONTACT INFORMATION

For the purposes of this privacy policy, the data controller is Catlard Studios. You may contact the controller via email at [email protected].

TYPES OF PERSONAL DATA PROCESSED BY CATLARD STUDIOS

Catlard Studios’ Applications: We do not process any personal data from users of “our applications” for iOS and Android devices.


Catlard.com Website: We do not process any personal data from users of “our website”.

HOW WE USE INFORMATION WE COLLECT

We only process your personal data when necessary. When we do process your personal data, the lawful basis has been deemed to be ‘legitimate interests’.

Broadly speaking ‘legitimate interests’ means we can process your personal data if:

  • We have a genuine and legitimate reason, and;
  • We are not harming any of your rights and interests

LEGAL BASES FOR PROCESSING (FOR EEA USERS)

If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws.

Email Communications
The lawful basis for processing personal data is ‘Legitimate Interests’. This is based on the following ‘legitimate interests’:

Catlard Studios

  • Customer Support: Respond to user inquiries about “our applications” and “our website(s)”.
  • Account Administration: Process instructions from users of “our applications” and “our website(s)”.
  • Related Products: Other Catlard education products may be of use to parents/guardians and children.

Customers

  • Customer Support: Ability to ask questions, and get answers, about Catlard Studios’ products.
  • Account Administration: Ability to send administration requests.
  • Related Products: Get information about related products from Catlard Studios.

USE OF DATA PROCESSORS

Data processors are third parties who process your personal data on our behalf.

We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.

The website Catlard.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

YOUR RIGHTS

If, at any time, we process your personal data, you have the following rights:

  • The right to be informed: We will provide you with details of why and how we process your personal data at the point of data collection.
  • The right of access: You can request access to the personal data that we process.
  • The right to rectification: You can request that your personal data is rectified if it is inaccurate or incomplete.
  • The right to erasure (the ‘right to be forgotten’): You can request the deletion or removal of your personal data.
  • The right to restrict processing: You can request that we restrict the processing of your personal data.
  • The right to object: You have the right to object to Catlard Studios processing your personal data.

HOW TO ACCESS AND UPDATE YOUR PERSONAL DATA

Email Communications
Your personal data can be accessed and updated at any time. To do so, please contact the Data Controller via email by writing to [email protected].

HOW TO REQUEST WE DELETE YOUR PERSONAL DATA

Email Communications
Your personal data can be deleted, at any time. To do so, please contact the Data Controller via email by writing to [email protected].

How to withdraw your consent
If you have consented to Catlard Studios processing your personal data, you have the right to withdraw your consent, at any time. To do so, please contact the Data Controller via email by writing to [email protected].

HOW TO MAKE A COMPLAINT

You can make a complaint about how we use your personal data, at any time. To do so, please contact the Data Controller via email by writing to [email protected].

Complaints will be dealt with by the Data Controller, and will be responded to within 30 days at the latest.

If you are not satisfied with the way your complaint was handled, you may be able to refer your complaint to your local data protection regulator.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Catlard.com. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

DEFINITIONS

PERSONAL DATA

Personal Data (also referred to as “personally identifiable information” is any data that can be used to directly or indirectly identify a specific individual.

Examples of personal data can include, but are not limited to::

  • name
  • postal address
  • email address
  • telephone number
  • IP address: Internet Protocol address – a numerical label assigned to each device connected to the internet
  • login IDs: information such as a username or email address
  • geolocation: the geographical location of a person or device
  • biometric data: fingerprint or facial recognition information
  • behavioral data: information about how and what an individual user does within one of our products

 

APPLICATION(S)
The software created by Catlard Studios for iOS & Android devices – the tools by which the Personal Data of the User may be collected

 

WEBSITE

A set of related web pages created by Catlard Studios located under the following domain names, the tools by which the Personal Data of the User may be collected:

  • Catlard.com

 

DATA CONTROLLER (OR OWNER)
The natural person, legal person, or organisation responsible for protecting information – for the purposes of this privacy policy it is Catlard Studios.

 

DATA PROCESSOR
The natural person, legal person, public administration or any other body, association or organisation authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

 

DATA SUBJECT
The legal or natural person to whom the Personal Data refers.

 

USER
The individual using the “application” or “website”, which must coincide with or be authorised by the Data Subject, to whom the Personal Data refers.